Novel Coronavarius

COVID-19 HOTLINE- 210.207.5779 OR EMAIL COVID-19@SANANTONIO.GOV

The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 210.207.5779.

Hours of operation are Monday – Friday 8:00 am – 7:00 pm and Saturday & Sunday 8:30 am – 4:30 pm

Email questions or requests for presentations to COVID-19@sanantonio.gov

***Please note this email is not intended to seek healthcare advice. Questions regarding symptoms will not be responded to through this email.

MAYOR’S EMERGENCY DECLARATION AND BEXAR COUNTY EXECUTIVE ORDER

Mayor’s Emergency Declaration No. 5. San Antonio, Texas 3/23/2020

• Fifth Declaration of Public Health Emergency Addendum 4/3/2020

Executive Order NW-05 Bexar County, Texas 4/6/2020

DHS Guidance On Essential Workers   U.S. Department of Homeland Security 3/19/2020

Effective at 11:59 p.m. on Tuesday, March 24, 2020, Mayor Nirenberg ordered all individuals living within the City of San Antonio to stay home and only leave their homes to perform allowed activities. Some of these activities include: securing healthcare, purchasing food and basic supplies, exercising outdoors, and working to provide these basic services to the public.

ENFORCEMENT OF PUBLIC HEALTH EMERGENCY DECLARATION

• Emergency Declaration Enforcement Report 4/6/2020

COVID-19 CASE AND TESTING INFORMATION

SURVEILLANCE IN BEXAR COUNTY

*Includes public, commercial, and military laboratory results
Posted on 4/7/2020 at 7:00 PM

TESTING BY METRO HEALTH AND OTHER LABORATORIES

Based on available data, there are 4,214 COVID-19 test results to date for Bexar County.

• This includes 762 lab tests performed by the Metro Health lab.
• This includes 3,452 lab tests conducted by other labs.

Note: The table below shows test results received from both Metro Health and private labs for Bexar County. Metro Health believes this is an underestimate. Given that the positivity rate for tests in both Bexar County and the State of Texas has consistently been in the 10 percent range, a better estimate of the total number of tests would be to multiply the current number of positive tests by 10.

Posted on 4/7/2020 at 7:00 PM
* Laboratories Include: Metro Health, University Health System (UHS), Methodist Healthcare System, LabCorp, Quest Diagnostics, Clinical Pathology Laboratories, BioReference, Med Fusion, Baylor Scott & White Memorial Temple, Chattahoochee Physicians Laboratory Services
**Number of test results for those in Bexar County

CONFIRMED CASES BY ZIP CODE

Posted on 4/7/2020 at 7:00 PM

INFORMATION FOR THE PUBLIC

SOCIAL DISTANCING

Social distancing means remaining out of crowded public places were close contact with others may occur. Avoid mass gatherings and maintaining distance (approximately 6 feet or 2 meters) from others when possible.

TRANSMISSION

The virus is thought to spread mainly from person-to-person.

• Between people who are in close contact with one another (within about 6 feet).
• Through respiratory droplets produced when an infected person coughs or sneezes.
• It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads,

SYMPTOMS

Patients with confirmed COVID-19 infection have reportedly had mild to severe respiratory illness with symptoms of:

• Fever
• Cough
• Shortness of breath

PREVENTION

The best way to prevent infection is to take precautions to avoid exposure to this virus, which are similar to the precautions you take to avoid the flu. CDC always recommends these everyday actions to help prevent the spread of respiratory viruses, including:

• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.

VIDEOS

• CoVID-19 – accessible video from Alert SA (American Sign Language and Closed Captioning) 
• Press Conference – 2/13/2020
• Press Conference – 2/13/2020 – En Español 

WAYS TO HELP THE SAN ANTONIO COMMUNITY

• Community Human Service Needs.pdf

RESPONSE PLAN FOR RESPIRATORY VIRUSES

Respiratory Viruses Response Plan:  The Response Plan for Respiratory Viruses Having Pandemic Potential describes appropriate virus surveillance activities and responses for different levels of virus and other activity detected. The plan provides response activities for programs within Bexar County and the City of San Antonio along with planning partners.

Respiratory Viruses Plan – San Antonio Metro Health 3/27/2020

PRINT MATERIALS

WHAT IS COVID-19

• COSA What is COVID19 – English (PDF) – 3/12/2020
• COSA What is COVID19 – Spanish (PDF) – 3/12/2020
• COSA What is COVID19 – Chinese (PDF)
• COSA What is COVID19 – Vietnamese (PDF)

REDUCE YOUR RISK

• COSA Reduce Your Risk – English (PDF) – 3/12/2020
• COSA Reduce Tu Riesgo – Spanish (PDF) – 3/16/2020
• COSA Reduce Your Risk – Chinese (PDF)
• COSA Reduce Your Risk – Vietnamese (PDF)

ADDITIONAL SIGNAGE

• Do Not Enter (PDF)
• No Entre – Spanish (PDF) – 3/16/2020

COMMUNICATIONS VIDEOS

• ASL Testing Information Video
• ASL Prevention Tips Video

WHERE CAN I LEARN MORE?

• Visit the Centers for Disease Control and Prevention 2019 Novel Coronavirus Site
• Visit the Texas Department of State Health Services 2019 Novel Coronavirus Site

**Special thanks to the City of San Antonio for providing  this information**

https://www.sanantonio.gov/health/news/alerts/coronavirus